Frequently Asked Questions
Do I need an account to place an order?
You can choose to place an order as a guest; however, making your own Dandy account will make your shopping experience seamless by remembering your billing & shipping information, allowing you to check out quickly. It also helps us keep you updated on exciting new offers and products through our newsletter!
How do I make an account?
Making your own Dandy account is as easy as ABC! Just follow these two steps: • First, click on the “sign-in” option at the top-right of the homepage. • Then, click “create an account” at the bottom of the screen and provide the required information.
How do I retrieve a forgotten password?
All you have to do is:
• Click the “forgot password” option on the sign-in page.
• Enter your email address. • Click on the link to reset your password sent to you via email.
• Create a new password.
How can I make changes to my shipping and billing details?
Go to “My Account”, click the “edit” option on the address tab, and make any necessary changes to your address.
How can I view my order history?
Go to “My Account” and your order history will be available on your dashboard.